At Providence, quality is achieved through the processes we put in place, the personnel we hire and retain, and a culture of perseverance that drives us to become an industry-leading, high quality, contract manufacturer.
Quality starts with embracing solid quality systems, starting with ISO 9001. Our current ISO 13485 certification, FDA and NMPA (formerly CFDA) registrations position us as a world-class supplier of medical and personal care products, and since we are also IATF 16949 and VDA 6.4 certified, the global automotive market is also clearly in focus.
Certifications, however, are about more than reaching markets. Our ISO 14971 certification helps to demonstrate our commitment to risk management and is integrated within our company’s DNA, while our ISO 14001 certification exemplifies our support for environmental controls and sustainability. Our goal is to promote and deliver on principles that align those of our customers and that is why we work with leaders in their industries. If quality starts with adopting the right systems, then it is maintained by constantly applying the most effective tools. This is why we utilize quality tools and methods including 7S, Statistical Process Control (SPC), Failure Mode and Effects Analysis (FMEA), and Six Sigma strategies.
Each product and component made at Providence undergoes strict quality control at all stages of manufacturing. This includes using high-speed measurement instruments to ensure consistent and high quality production. For each item, the process FMEA of critical features dictates the inspections performed at the in-process and semi-finished assembly stages. Final testing can include 100% inspection. Every inspection and test is done with goal of Zero Defects.